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FAQ QUESTIONS

Some general questions

Select the items you want, add them to your shopping cart and click "Checkout". Fill in your contact details, choose the delivery and payment method and confirm your order.

We accept payments by bank cards (Visa, MasterCard), e-wallets, cash on delivery and bank transfers for business customers.

After placing your order, you will receive a tracking number. Enter this number on the delivery service's website or in your customer account to check the delivery status.

The delivery time depends on your region and the shipping method chosen. Delivery usually takes 1 to 5 working days.

Yes, you can return the item within 14 days of purchase as long as it is unused and in its original condition. Please see the Returns and Exchanges section for more information.

If you find any defect, please contact our customer service. We will offer you an exchange or refund after quality inspection.

Yes, we regularly run promotions and offer discounts for regular customers. Subscribe to our newsletter to be the first to hear about special offers.

Yes, as long as your order has not been handed over to the delivery service. Please contact us as soon as possible to make changes or cancel the order.

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